Legal notice and privacy policy

Name: MY TAILOR
Address: Rue Hector Denis straat, 47A B - 1050 Brussels, Brussels, Brussels, 1050, Belgium
Telephone: +32 468 486 718
Price range: Euro

Transparency and protection of your data

Company identification

This website is published by My Tailor – Personal Bespoke SRL, a limited liability company registered under Belgian law with company number BE 0786.567.012. Our registered office is located at 177/8 Chaussée de la Hulpe, 1170 Watermael-Boitsfort, Brussels, Belgium. You can reach us by phone at +32 (0)2 68 78 68 or by email at [email protected].

The company is legally represented by Mr. Abdallah Akleh, managing director. The website is hosted by Hostinger International Ltd., whose registered office is located at Boguszowicka 5, 44-100 Gliwice, Poland.

Website hosting and security

The my-tailor.com website is hosted on secure servers provided by Hostinger. All connections are protected by an SSL certificate ensuring encrypted data transmission. Traffic is filtered and secured by Cloudflare, which provides encryption, intrusion protection, and prevention against DDoS attacks.

Terms of use

By accessing this website, users acknowledge that they have read and agree to comply with these legal terms. My Tailor – Personal Bespoke SRL reserves the right to modify, suspend, or supplement the website content at any time without prior notice. Some features may be temporarily interrupted for technical or maintenance reasons.

These legal terms are governed by Belgian law. Any dispute relating to their interpretation or execution shall be subject to the exclusive jurisdiction of the French-speaking courts of the Brussels judicial district.

Intellectual property

All content on this website, including texts, visuals, logos, videos, photographs, graphic elements, typography, templates, and site structure, constitutes a work protected by copyright and the Belgian Code of Economic Law. The My Tailor trademarks, logos, and designs are registered with the EUIPO and BOIP. Any reproduction, distribution, adaptation, or use, even partial, without prior written authorization is strictly prohibited and constitutes a violation of intellectual property rights.

Personal data protection

General principles

My Tailor – Personal Bespoke SRL attaches paramount importance to respecting privacy and protecting personal data. Data processing complies with the General Data Protection Regulation (EU 2016/679) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

Data collected

The data we collect includes your name, email address, phone number, and contact preferences. We also collect billing information and order details. For our bespoke tailoring services, we collect detailed measurement data including height, specific body measurements, and style preferences necessary for custom garment creation. Technical browsing data such as IP address, browser type, operating system, language, and navigation preferences are also collected.

Legal basis for processing

Our data processing is based on your explicit consent, the performance of a contract or pre-contractual measures, and the legitimate interest of My Tailor in ensuring site security, maintenance, and service improvement.

Processing purposes

We use your data to manage orders, appointments, and personalized communications. This allows us to provide bespoke tailoring follow-up and improve customer experience. We also use data to ensure site security and proper functioning. With your consent, we may send you information about My Tailor products and services.

Retention period

Customer data is retained for up to five years after the last interaction. Technical or analytical data is kept for a maximum of thirteen months. Billing data is retained for ten years in accordance with legal obligations.

Data sharing and transfer

Your data is never sold, rented, or transmitted to third parties for commercial purposes. Only technical service providers such as hosting services, Cloudflare, and Google Analytics may access data for website operations, under strict contractual confidentiality agreements. Any transfer outside the European Union is governed by standard contractual clauses approved by the European Commission.

User rights

In accordance with GDPR, you have the right to access, rectify, and erase your data. You also have the right to object to processing, request limitation, and obtain data portability. These rights can be exercised at any time by contacting us at [email protected] or by mail to our registered office. We will respond within a maximum of thirty days.

Cookie policy

Use of cookies

Our website uses cookies to ensure technical functionality and security, analyze audience and improve user experience, and adapt content to visitors' personal preferences.

Consent and management

Before placing any non-essential cookies for analytics or personalization, users are invited to give their consent through a cookie management banner. You can accept or refuse each cookie category and revoke your consent at any time through this tool.

Data security

All necessary technical and organizational measures are implemented to protect data against unauthorized access, alteration, or loss. All connections are encrypted via HTTPS, and traffic is secured by Cloudflare.

Policy modifications

My Tailor – Personal Bespoke SRL reserves the right to modify this policy at any time. Any substantial modification will be published on this page.

Contact

For any questions or requests regarding our privacy policy, please contact us at My Tailor – Personal Bespoke SRL, 177/8 Chaussée de la Hulpe, 1170 Watermael-Boitsfort, Brussels, Belgium. You can reach us by phone at +32 (0)2 68 78 68 or by email at [email protected].